Answered By: Colin Kinson
Last Updated: Jul 07, 2017     Views: 169

You can correct it yourself baccessing the Student Portal via the Northumbria University homepage and click on the My Info link on the left hand side of the page. Following this select Menu (the blue button at the top right of the screen), then the My Details link. You can then proceed to amend your address as required. Once you have done this you should be able to request a second bank letter. Allow 24 hours and visit an Ask4Help point at the University Library, hand in your incorrect bank letter and we will print a new bank letter for you.

If you are having difficulty correcting your address please contact the Student Progress Team in Student Central who can amend your address for you.

If you have already requested 2 bank letters you will not be able to request any more yourself. Once your address is correct, please contact a member of staff at an Ask4Help point in the University Library and hand in the incorrect bank letter if you have not already done so. We can then re-print a bank letter for you with the correct information straight away.

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