Answered By: Colin Kinson Last Updated: Dec 14, 2016 Views: 24
If you think you have received an invoice for an incorrect amount, please raise a query via the portal link to confirm the fee that you were expecting, and any funding that you have arranged (e.g. employer sponsorship).
However, before doing so, please note that the invoice represents the full tuition fee owed after any discounts, and will not show any amounts that you have already paid. You can check these first by viewing your account on the ‘MyFinance’ tab on MyNorthumbria:
Your query will be forwarded on to our Credit Control team who will contact you direct.