Answered By: Colin Kinson
Last Updated: Aug 19, 2016     Views: 132

If you are having difficulty with software such as Microsoft Office (which includes Word, Excel, Access, PowerPoint and Publisher), please contact the IT Helpline.

If you are in the University Library, our Ask4Help staff will be happy to assist you if possible.

If you are having difficulty with software specifically related to your course, please contact a Faculty technician.

Additionally you can use the help facilities within software packages or search for support online.

Contact IT by:

Phone: 0191 227 4242

Freephone: 0800 923 4242

Text: +44 7781 482 786

Email: it.helpline@northumbria.ac.uk

Chat: https://www.northumbria.ac.uk/sd/central/its/about/helpline/ioh

Online: www.northumbria.ac.uk/knowhow

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