Q. Who do I contact if I have a query concerning the e-learning portal/Blackboard?

Answer

Missing Modules

Are you enrolled? If not you will need to enrol, you should get access within 48 hours.

If you are enrolled and the modules show as Unavailable then your Module Tutor will need to make them available.

If they are missing, please raise an enquiry on your Student Portal and we will get back in touch with you.

Turnitin

If something is missing on Turnitin you will need to contact the Module Tutor who will need to make it available.

If there are other issues, such as technical, regarding Turnitin please contact the IT Helpline on 0191 227 4242 or at it.helpline@northumbria.ac.uk.

  • Last Updated Jul 03, 2019
  • Views 582
  • Answered By Rachel Branson

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