Q. I have been locked out of my Northumbria University account. How can I get it unlocked?


If you have been locked out of your Northumbria University account, you will need to contact IT Services to get it unlocked. They can also reset your password if necessary and are available 24/7.

Contact IT by:

Phone 0191 227 4242

Freephone 0800 923 4242

Text +44 7781 482 786

Email it.helpline@northumbria.ac.uk

Chat https://www.northumbria.ac.uk/sd/central/its/about/helpline/ioh

Online www.northumbria.ac.uk/knowhow



  • Last Updated Jul 04, 2019
  • Views 1080
  • Answered By Rachel Branson

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