Q. I'm having difficulty with the software I'm using, can you help?


If you are having difficulty with software such as Microsoft Office (which includes Word, Excel, Access, PowerPoint and Publisher), the IT Helpline can offer some limited support.

If you are in the University Library, our Ask4Help staff will be happy to assist you if possible.

If you are having difficulty with specialist software related to your course, please contact a Faculty technician or the module leader.

Additionally you can use the help facilities within software packages or search for support online.

Contact IT by:

Phone: 0191 227 4242

Freephone: 0800 923 4242

Text: +44 7781 482 786

Email: it.helpline@northumbria.ac.uk

Chat: https://www.northumbria.ac.uk/sd/central/its/about/helpline/ioh

Online: www.northumbria.ac.uk/knowhow


  • Last Updated Jul 04, 2019
  • Views 237
  • Answered By Rachel Branson

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