Q. How can I recover a lost file?
A guide to retrieving copies of deleted documents or previous versions of files from your U drive is available on the IT Services section of our website.
If you have never actually saved the file, have been working on it from an online (within an email) copy, or from a USB device, it is unlikely that you will be able to recover your work.
For more support and information please contact the IT Helpline by calling 0191 227 4242 or emailing firstname.lastname@example.org.