Answered By: Holly Spoors
Last Updated: Oct 15, 2018     Views: 29

Students or staff who have a disability may request an additional Smartcard for a carer, helper or support worker, to give them visitor access to the Library without having to sign in at an Ask4Help desk each time.

To obtain a visitor card the carer/ helper/ support worker would need to come to an Ask4Help desk with the person they are supporting, and provide two forms of identification - one with a current address and one photographic.  If required the customer could also ask that their carer/ helper /support worker is given proxy right to their Library account, allowing that person to borrow items on their behalf.

Submit a Question

Please give an e-mail address so we know where to send your answer. We will not share it.
Your Question
Your Info
Fields marked with * are required.
I agree to the processing of the information which I submit, to deal with my request and in line with Northumbria University privacy policies. Learn more about how we process your personal data.