Answered By: Colin Kinson
Last Updated: Aug 07, 2018     Views: 856

If you're having difficulties enrolling online please either contact the IT Helpline on 0191 227 4242 or at if there is a technical issue. If there is not a technical issue please contact Ask4Help via your Student Portal and we will get back to you with a response.

Continuing Students

If the Enrol button is not available on your Student Portal it may be because of one of the following:

  • Have you got referrals/deferrals? If so you cannot enrol until you have completed the resits and progression is confirmed.
  • Have you been on a placement year? You will receive a specific email when you can re-enrol after a Programme Assessment Board.
  • You are a Postgraduate Student who are due to submit their dissertation in September – you are usually automatically enrolled.
  • You have been on a break in study and has not confirmed they wish to return.

This is list not exhaustive, if you still have problems please contact us via your Student Portal or on 0191 227 4646. More information can be found on the knowledge article Understanding the enrolment process.

Submit a Question

Please give an e-mail address so we know where to send your answer. We will not share it.
Your Question
Your Info
Fields marked with * are required.
I agree to the processing of the information which I submit, to deal with my request and in line with Northumbria University privacy policies. Learn more about how we process your personal data.